Privacy Policy

1. Who we are

Create Security (“Create”, “we”, “us”) provides CCTV, intruder alarm, access control, and related security services across Ireland. This policy explains what personal data we collect through www.createsecurity.ie, why we collect it, and the rights you have under the General Data Protection Regulation (GDPR).

2. What data we collect

• Enquiry form data — name, phone number, email address, service of interest, and any message you submit through our contact form.
• Cookie consent choice — stored locally in your browser to remember your preference.
• Anonymous analytics — if you accept analytics cookies, we collect aggregated, non-identifying usage data (pages visited, device type, approximate location) via Vercel Analytics to understand how the site is used.

3. Why we collect it

We process your data to respond to enquiries, provide quotes, deliver contracted services, and improve our website. Our legal bases are your consent (for analytics and marketing communications) and our legitimate interest in operating and improving our business (for responding to enquiries).

4. Cookies

We use a small number of strictly necessary cookies to operate the site (such as remembering your consent choice). With your consent, we also use analytics cookies. You can change your choice at any time by clearing your browser's local storage for this site and reloading the page.

5. How long we keep your data

Enquiry data is retained only as long as necessary to respond to your request and fulfil any resulting contract, and in line with our statutory retention obligations, after which it is securely deleted.

6. Sharing your data

We do not sell your personal data. We may share it with trusted service providers (e.g. hosting, email delivery, analytics) strictly to operate our business, and only to the extent required by law or to protect our legal rights.

7. Your rights

Under the GDPR, you have the right to access, correct, or delete your personal data, to object to or restrict our processing, and to data portability. To exercise any of these rights, contact us using the details below.

8. Contact us

For any privacy-related questions or requests, contact us at info@createsecurity.ie or call 041 980 2000. You also have the right to lodge a complaint with the Data Protection Commission (dataprotection.ie) if you believe your data has been mishandled.